Each vendor is responsible for the fulfillment of a customer’s order. Each vendor is responsible for shipping, delivery, and returns. Each vendor may choose to opt out of offering returns for individual products or for their entire shop.
Our refund and returns policy lasts 30 days for applicable products. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Some vendors offer no refunds or returns on specific products or their entire shop and are therefore exempt from offering 30 days for a refund and return.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Products sold on the website are vintage products. As vintage products, they generally are not in new condition.
If a product is broken or damaged during shipping, the vendor is responsible to reimburse the customer as well as facilitate claims with the shipping company.
Several types of goods are exempt from being returned. Gift cards are nonreturnable. Each vendor is responsible to decide which of their products are returnable or nonreturnable; therefore several products are exempt from returns if the seller has opted out from offering a return.
To complete your return, we require a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Each vendor is responsible for the fulfillment of a customer’s order. Each vendor is responsible for shipping, delivery, and returns. Each vendor may choose to opt out of offering returns or refunds for individual products or for their entire shop.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.