We are so glad you’re here. Follow along with our setup guide to get your shop up and running.
Click through the tabs below to learn how to get your shop up and running.
The shop manager provides everything you need to setup shop. In this video, we will give you a quick tour.
Further detail can be found in the specific sections of this setup guide.
On VK, you can customize many parts of your storefront, including your shop homepage. To customize your shop homepage:
Once you’re there, you can manage the different sections of your shop homepage:
Vacation Mode lets you put your VK shop on hold for a period of time, and is helpful if you’re temporarily unable to run your shop for any reason such as an emergency, traveling, or being sick.
To turn on Vacation Mode:
If you’d rather turn on vacation mode and turn it off after a certain time, you can set the vacation mode start and end date. Go to Shop Manager>Settings, Check Go to Vacation, and choose Date Wise Close from the drop-down menu next to Closing Style.
How to turn off vacation mode
Simply go to Shop Manager >Settings and uncheck Go to Vacation, then click Update Settings. This will turn off the vacation mode and return all your products to public viewing.
All coupons created by your shop or provided by the marketplace will show in this section. From here you can see the coupon type, amount, products, and usage limits.
How to Add Coupons:
You can add coupons to your shop by clicking on the ‘add new coupon button. Complete the fields and when you’re done, click ‘Create Coupon’
Complete the fields:
Title: This will be the coupon code
Description: Include any further information about your coupon here.
Discount Type: Set whether the coupon will have a percentage discount or fixed product discount
Amount: Specify the amount for the coupon.
Email Restrictions: Add any email addresses that you’d like to restrict from the coupon here.
Usage Limit: This is the total amount of times the coupon can be used. If you’d like to offer the coupon to the first 10 customers, set this field. Otherwise, leave blank.
Usage limit per user: If you’d like to limit the amount of time a user can use the coupon, put that usage limit here.
Expire Date: Optionally set a date for when the coupon expires.
Exclude Sale Items: Check the box if you’d like to exclude sale items.
Minimum Amount: If you have a minimum amount you’d like the customer to spend before a coupon takes effect, specify the amount here.
Product: Add any products you’d like to include here.
Apply to new products: check the box to apply to newly created products
Exclude Products: Add any products you’d like to exclude from the coupon code here.
You may choose to add your own boxes and skip using the ones provided by carriers. If you’d like to do this, add the custom box sizes in this section.
Step 1: Add photos of your product.
Step 2: Choose an image to be the featured image of your product listing.
Step 3: Add listing details such as title and price, category and style tags
Step 4: Write a longer form description.
Step 5: Click Save and Next – you are not ready yet, you still need to complete the product creation process in the next screen.
Step 6: Add extra quantity if the inventory is greater than 1 by updating ‘Stock Quantity’.
Step 7: Complete shipping and tax – enter weights and dimensions if the product requires live rate shipping. Live rate shipping allows you to generate live shipping rates on checkout with Shippo.
Step 8 – Other Options – Set the product to draft or online mode. Leave a thank you note for the customer in ‘Purchase Note’.
You may configure any of the following shipping methods for your products.
VK Partners with shippo to provide you with best in class shipping rates and easy label creation. We recommend this shipping method for any small-medium sized item.
Any labels generated in this manner will be covered by the customer and VK. If when printing the label it exceeds the cost of the customer selected shipping method, VK will bill the vendor to make up the difference.
You are welcome to provide free shipping. Please note however, that free shipping is not actually free. When you choose this method, you can still create a label within VK, but VK will bill you for the label later. Please keep this in mind when pricing your items.
Product Shipping (For large furniture items)
We recommend selecting ‘Product Shipping’ for any large furniture items that will need to be shipped via freight. When creating a product, you will be given the option to opt out of the other shipping methods and input your own shipping cost. For large furniture items, we highly recommend finding your shipping method before listing the product so that you can input the shipping cost and timeline manually.
The customer will contact you as the store owner for a refund which you can see in the Support area of the Shop Manager. The customer must provide the order number and which products in the order they would like to be refunded.
After you agree with the customer that they are eligible, you will need to create a refund request from the Shop Manager Orders Dashboard.